Parts Return Policy
Parts Return Policy
If you need to reutrn vehicle parts, learn more about our policy today. Let us know if there is any questions our dealership can answer for you.
RETURN POLICY
- A copy of the invoice will need to be included with the return.
- All returns subject to a 35% restocking fee.
- Parts must be resalable and in the original packaging.
- We cannot take back used parts.
- We cannot take back installed or tried parts.
- Electrical parts are not returnable.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- Return request need to be within 30 days of receipt.
SHIPPING
- In stock orders ship within 24 hours.
- Weekend orders will be processed the next business day.
- If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
- Depending upon location, ground shipments usually take 2-7 days.
- Your order may be shipped Overnight for an additional cost.
- Oversized shipments will be additional; you will be contacted prior to shipping for approval.
- We cannot guarantee transit times for ground and oversize orders.
- Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
- We do not ship internationally.
- In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
- We do not ship COD orders
James Martin Chevrolet
Sales
313-484-3299
Service
313-918-3645
Parts
313-918-3645
Body Shop
313-918-3646
6250 Woodward Ave.
Detroit, MI 48202 Driving Directions
Monday | 8:00AM - 6:00PM |
Tuesday | 8:00AM - 6:00PM |
Wednesday | 8:00AM - 6:00PM |
Thursday | 8:00AM - 6:00PM |
Friday | 8:00AM - 6:00PM |
Saturday | Closed |
Sunday | Closed |
Monday | 9:00AM - 7:30PM |
Tuesday | 9:00AM - 6:00PM |
Wednesday | 9:00AM - 6:00PM |
Thursday | 9:00AM - 7:30PM |
Friday | 9:00AM - 6:00PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8:00AM - 6:00PM |
Tuesday | 8:00AM - 6:00PM |
Wednesday | 8:00AM - 6:00PM |
Thursday | 8:00AM - 6:00PM |
Friday | 8:00AM - 6:00PM |
Saturday | Closed |
Sunday | Closed |